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We believe in being fair to all of our members, that’s why everyone is eligible for their share of the profits with our points system.

Every time you use your membership card, you’ll earn membership points. These points are then converted into vouchers once a year, in November. You can spend those vouchers with any of our shops and services, or pay them into your member’s share account. If you prefer, you can also donate your dividend to charity.

Member Update - December 2020

At this time of year, we usually issue our share of profits to qualifying members. As agreed by votes at Your Half Yearly Meetings in October, your share of profits will be paid digitally in March as part of our move towards a paperless Society. We will be in touch in March to provide full details on this. To see how members voted at this year's Half Yearly Meetings, please click here.

Frequently Asked Questions

What are my points worth?

Visit your membership online to view your points balance by clicking here.

Only points earned in the previous financial year will be converted into cash for the next payment, that is all points earned between 26/1/19 – 25/1/20. 

Points earned between 26/1/19 – 25/1/20 will have a value of half a penny a point for the conversion to a Share of the Profits payment.

All points earned since 26/1/20 are within the current financial year and do not have a cash value yet.  Dependent on the outcome of the next AGM due May 2021, these points should be paid in late 2021. 

 

How do I spend my points?

A Share of the Profits is somewhat different to loyalty schemes in that you are unable to redeem points off the card at the point of purchase throughout the year.  Instead, a true dividend scheme (which our Share of the Profits scheme is) makes an annual payment to members based upon purchases made in the previous financial year proportionate to your total Society spend.    Please login online to set your payment method ahead of the next Share of the Profits distribution by clicking here.

 

When is the payment being made?

The next Share of the Profits distribution will be made in March 2021, for points earned in the previous financial year between 26/1/19 – 25/1/20.  You need to have paid the initial £1 membership share and have a net payment of £2 or greater to receive a Share of the Profits payment.  All payments of £1.99 or less will be rolled over to the next Share of the Profits distribution.

 

Why is this year’s distribution being paid to members in March?

As agreed by votes at the half yearly meetings in October, your Share of the Profits will be paid digitally in March as part of our move towards a paperless Society.

 

What payment options will I be given?

This year we will be introducing E-vouchers as a new and exciting way to send you your payment.  This will require you to download an app onto a smartphone which we will tell you more about in March.  We will not be sending traditional paper vouchers this year to members.

Other payment options include choosing to credit to utilities such as a Co-op Energy or Phone Co-op account. Or payment to a charity.  A list of charities is available online.

You may also choose to have your payment added to your Members’ Share Account.

Please login your membership online to set your payment method ahead of the next Share of the Profits distribution by clicking here.

 

What if I don’t have a smartphone and can’t download the App, how will I receive my payment?

If you will be unable to download an app onto a smartphone and do not have utilities to credit your Share of the Profits payment, then you could choose to have your payment credited into your Members’ Share Account. More information on Members’ Share accounts can be read by clicking here.

Please login to your membership online to set your payment method ahead of payment to you by clicking here.

 

Will payout always be March in future years?

Nothing has been decided and will be discussed at the next AGM due May 2021.

 

If you still have a query regarding the Share of the Profits, please contact our membership team by emailing member.communications@midcounties.coop.

How are they calculated?

The points you earn per pound varies depending on where you’re spending your money. Take a look at the table below:

Business Points

Co-op Food

1 point for every £1

*minimum spend £2

Petrol Stations - Fuel

1 point for every £10 spent

Co-op Funeralcare

1 point for every £1

*Awarded only to the "client" (funeral payer)

Co-op Travel

1 point for every £2

*Awarded only to the lead name on the booking

Co-op Childcare

1 point for every £1

Co-op Pharmacy

1 point for every £1

*spent on non-prescription goods *minimum spend £2

Co-op Energy

1 point for every £2

The Phone Co-op

1 point for every £1 Excluding VAT

There are several ways to keep an eye on your balance. We’ll send you a statement when you receive your share of the profits, but you can also download our member app, call the membership team on 0800 435 902, or check your Member Dashboard when you sign in to our website.

Points can be earned with all Your Co-op shops and services (as well as all other affiliated co-operative societies). All you need to do is take your membership card with you when you shop, and present it when you pay. You can also earn points by getting more involved as a member – whether that’s attending events, voting or taking part in our surveys.