Your Co-op Rewards - How It Works

This is an online benefit so you have to be an online member to use it.  That means you need to add an email address and password to your membership.  If you don’t have an email address then you cannot take part.  However, we hope that you will still enjoy the other benefits of membership.

You will be able to see what rewards are available using our Your Co-op Rewards app or website and find more information about them.  There is a range of rewards available – some can be accessed for only a handful of stamps, others need you to save more.  When you have enough stamps for a reward you can click through and decide whether you want to redeem it.  We won’t deduct your stamps until you make your final decision.  We update our rewards regularly so keep an eye on the Your Co-op Rewards app.

If you look in the detail of each offer it will tell you what you need to do.  For most of our food offers you just need to go into store, swipe your membership card when you pay and the till will automatically give you the offer.  For offers in our other businesses you will be directed to a website and can follow the instructions when you get there.

Your rewards and offers will be updated regularly on your app and website so just check it regularly to see what’s new.  We will send you reminders too.  You can tell us about the things that particularly interest you by going into ‘settings’ on your app or website https://www.yourcooprewards.coop/  Just choose ‘manage your interests’ and highlight what interests you.  And if you would rather not hear from us at all then just opt out of email and/or SMS when you are in settings.  We will always respect your marketing preferences.    And if you change your mind later you can go to the same link and update your preferences. 

Collecting stamps doesn’t affect your share of profits. You will still earn membership points in the same way.  Your Co-op Rewards is an addition to the membership benefits you already enjoy.

Stamps can only be redeemed against the rewards we make available. They have no monetary value and cannot be exchanged for cash. 

We are owned by our members.  Whenever you spend with us you earn membership points.  Each year when we publish our accounts we give you a share of our profits based on how many membership points you have earned.

You also collect stamps when you spend with us – on food, energy, phone and broadband.  You can use your stamps to treat yourself to rewards that are more instant and relevant to you. Stamps have been collected on transactions between 3rd August 2020 and 31st August 2021. 

Stamps can only be collected and redeemed if you are an online member but share of profit points can be accessed offline also.

You have stopped collecting stamps from transactions up to 31st August. We send updates through for energy, mobile and broadband once a month, so you may have to wait a little while for those to show on your app.

Yes, all your membership discounts still apply. Your Co-op Rewards is an additional benefit and doesn’t replace anything you are already using.

Yes, the membership app will still work and you can continue to use it if you want to. However, you can find everything on the Your Co-op Rewards app so you won’t need it.

We have updated our brand to give it a fresh, new look. The virtual card has been redesigned to reflect that. However, we don’t send out new plastic cards every time the design changes. Your current plastic card will still work.