HOW IT WORKS

You'll find a wide range of everyday essentials – from fresh food and chilled favourites to snacks, drinks, cupboard staples, and household items. Stock may vary slightly by store, but everything comes straight from your local Midcounties Co-op.

Prices are generally in line with what you’d find in-store, though some items may vary slightly to reflect delivery platform fees. Promotions and offers may differ depending on the app you're using.

Orders typically arrive within 30 to 60 minutes, depending on location and time of day. You’ll see a live estimated delivery time before you place your order.

Home Delivery is available in over most of our Midcounties Co-op stores. To see if your local store offers delivery, just enter your postcode in the Uber Eats, Just Eat or Deliveroo app.

If your postcode isn’t currently covered, it might be because Just Eat and Uber Eats don’t deliver to your area. Alternatively, you may be just outside a participating store’s delivery radius. We’re expanding all the time, so keep checking back – your local Co-op could be next.

Yes – both Uber Eats and Just Eat have minimum order values for delivery. These can vary slightly by store and platform, so check the app for the latest details before placing your order.

At the moment, Co-op membership discounts and rewards only apply in-store. We’re actively exploring ways to bring member benefits to online orders in the future.

If there’s a problem with your order – whether it’s delayed or missing – please contact the delivery platform’s customer service team directly through the app. They’ll work with us to resolve the issue quickly.

Yes – after placing your order, you can track it in real time using the Uber Eats, Just Eat or Deliveroo app.

If something you’ve ordered is out of stock, we’ll do our best to offer a suitable alternative of equal or better value. You’ll usually be notified of any substitutions before your order is confirmed.