Reaching 10,000 Home Food Deliveries for the Most Vulnerable
Published 17 Apr 2020 in Community
We have now reached an incredible 10,000 home deliveries to our impacted communities.
Working with local volunteering groups, our teams have made 10,000 home deliveries of essential food supplies to some of the most vulnerable in the community throughout the Covid-19 outbreak.
Since launching the home-delivery service from scratch last month, the Society has partnered with a hundred volunteering groups and six hundred volunteers to deliver essential food supplies to local community members who are known to be vulnerable and in self-isolation. As well as gathering the details of vulnerable people living local to its Food stores that need help with their shopping deliveries, it has proactively contacted more than 52,000 Midcounties members to offer their support.
Co-op Midcounties has put customers in direct contact with local volunteering groups who, working with their partner Co-op Food store, have delivered shopping directly to the homes of vulnerable members, whilst they remain in self-isolation. Where volunteering groups are unable to reach specific individuals, drop-offs have been made via Co-op Food’s home delivery vans.
As part of the service, customers and members have been able to request specific essential items they need and where possible, volunteering groups have been delivering them straight to the door. Safe social distancing has been carried out across all deliveries, with shopping left on the doorstep.
Community volunteering group, A Helping Hand, from Oxfordshire, made our 10,000th delivery through its partnership with Co-op Midcounties Food store in Grove, Oxfordshire. Since the scheme began, the Helping Hands alone has made over 100 food deliveries to the homes of local vulnerable people.
Chris Hubbard, one of the founding members of A Helping Hand, said: “Helping Hands was started based on a very simple idea to reconnect the community, so that the less vulnerable were able to help those more at risk. The group helps those that are self-isolating pick-up essential supplies, so when we heard Midcounties were working to deliver to the vulnerable we were delighted to work together.
As a member of Co-op Midcounties myself, it’s great to be able to help other members in the community who are most in need and I’m so pleased to see the scheme going from strength to strength”.
Co-op Midcounties member Gillian Jackson, from Wantage received the 10,000th home delivery, and to mark the milestone was awarded with free food supplies from Midcounties.
Gillian said: “I’ve shopped at Co-op Midcounties in Grove since the store opened, but since being in self-isolation, I haven’t been able to visit to get my regular food supplies. I’m so grateful to all the volunteers at A Helping Hand for all the help they’ve given me and for delivering my food shopping to my home when I haven’t been able to leave”.
Phil Ponsonby, Chief Executive of Co-op Midcounties, said: “To reach the 10,000 deliveries milestone within just one month of launching the scheme is just fantastic. Our colleagues have been working tirelessly with local community groups to identify vulnerable households that need help with their shopping, and I’m delighted we’ve been able to have such a positive impact.
“This achievement demonstrates the power of co-operative member-based organisations to mobilise people across our regional communities to help make people’s lives easier – which is even more important in such challenging times. I’m incredibly grateful to all those people that have made the service such a success already, including the amazing volunteering groups who we’ve partnered with on the scheme.”.
Co-op Midcounties Food stores will continue to run a priority shopping hour from 9.30 – 10.30 Monday to Friday for carers of the elderly and vulnerable, as well as NHS workers.
To find your local Co-op Food store please click here.