- Your membership and associated rights will cease.
- You won't be able to reactivate your account. A new account will need to be created should you return.
- You will forfeit any points and vouchers that are in your account.
- You will no longer be able to use your virtual or physical membership card.
- You will not be able to log into this app or membership portal.
- Your share account linked to your membership will also be closed.
- Your details will be retained for a period of time in line with our Privacy Policy, which you can find here.
In order for you to request closure of your account you will need to contact the membership team by email or by telephone on 0800 435902
Please ensure you provide your 18 digit membership card number when requesting closure of your membership.
You will be contacted by our membership team by email to confirm the closure of your account. If the share account is under £10.00 in value, you can donate the balance to charity. For balances over £10.00 we may require written instruction from you to proceed with the closure of the membership and any returning funds.